Painful conversation with Hotels.com agent.

Since I've been traveling for three months, hotels.com has been my go-to place for reservations.The mobile app has been the easiest, but on this day, no 3G.

2011-12-30T08:59:46.000Z

Customer Service Recovery for Hotels

Blog Post: http://www.johntschohl.com/blog/201512/Customer-Service-Recovery-for-Hotels Hi. I'm John Tschohl. I'd like to talk about customer service recovery ...

2015-12-08T22:14:33.000Z

Hilton Reservations & Customer Care

HRCC ICMI video submission.

2008-03-12T22:29:01.000Z

Hotels and Excellent Customer Service

2015-04-06T05:35:00.000Z

Hotels.com: Exploiting big data to upgrade customer experience

In our exclusive video interview, Thierry Bedos, CTO of the online reservations portal, highlights how the use of big data can enable market-leading CX. For the ...

2015-11-25T16:03:57.000Z

Real English for staying at a HOTEL

Want to stay at a hotel in an English-speaking country? Even if it's another country, you may have to speak English at a hotel, because it's the international ...

2017-08-29T03:07:28.000Z

English conversation with subtitles | Hotel reservation

This is a video of an English conversation with subtitles. The dialogue is between two native speakers: A British businessman and an American hotel receptionist ...

2017-05-23T07:30:01.000Z

Customer Service Tip: The Wow Factor

Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional keynote and customer service speaker and ...

2016-06-12T18:15:13.000Z

Importance of Customer Service In Hospitality

Created using PowToon -- Free sign up at http://www.powtoon.com/youtube/ -- Create animated videos and animated presentations for free. PowToon is a free ...

2016-12-03T06:47:27.000Z

We Are Hilton: An Inside Look - Reservations & Customer Care

Our reservations and customer care Team Members are the “voice” of Hilton. They are warm and welcoming, and are committed to doing whatever it takes to ...

2016-08-16T13:15:32.000Z

2019-02-22 08:11:58
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